Frequently Asked Questions Spain Decor Criselefantinas antiques

CONDICIONES LEGALES SPAIN DECOR Criselefantinas Antiguedades Brionces
LEGAL CONDITIONS Deutsche SPAIN DECOR Chryselephantines, Antiques Brionces


Within Europe: Free shipping for orders equal to or greater than € 1,000

100 € shipping cost for orders less than € 1,000

Rest of the world: To consult.  tel: (+34) 944213072 (+34) 669015115



Articles with a volume of less than or equal to 0,20 m3 and light:

Free shipping on the Peninsula (Spain and Portugal), orders for import equal or higher than € 1,000

For orders less than € 1,000, the cost of shipping will be € 60.

Shipping to Islas Baleares and Canary Islands, the cost of shipping will be € 70 per package.

Articles with a volume greater than 0,20 m3, or especially heavy: Make the consultation.

International deliveries.

Rest of countries (outside Spain and Portugal)

To consult. tel: (+34) 944213072 (+34) 662696509

Liability and guarantees

Antiquities Versailles is not responsible for any damages that could be suffered by the mechanics during the transport of the same. Particularly in the case of very fragile objects, such as glass or glass, porcelain, marble or stone, it is recommended that they be checked in the presence of the carrier, the carrier being responsible for damage. It would be preferable for the buyer to directly withdraw the merchandise from our warehouse or store or send it to its carrier or courier company or trucking company to do it on its behalf. In case the merchandise had any previous deterioration, this will have already been properly notified to the buyer, who on the basis of the purchase price accepts it under the conditions that is. In case you are interested in any piece, you can check the state in which it is by email and we will gladly send you pictures of it, with special incidence in possible defects that could have.

Attention Architectural disadvantages

It is considered that the home delivery merchandise does not present architectural barriers or inconveniences, so there are no special difficulties that neither by their weight nor volume, prevent the delivery either by stairs or elevator, without internal turns at home or dismantling of doors And windows or furniture movement. In the case of the use of crane or furniture, it will be contracted by the customer and at his own expense, regardless of our shipping conditions. It will not be necessary to use pulleys or similar mechanisms to lift goods up the stairs or other interior spaces of the building. It is the responsibility of the client to verify that the articles are accessed by stairs, doors and corridors. The transport service is not authorized to raise any type of merchandise by facade or the exterior of the property. No home deliveries will be made in properties difficult to access for heavy transport or prohibited access, such as dirt roads, historical hulls or streets with a prohibited access for trucks of 3,500 kg and 7,500 kg of MMA maximum authorized mass.


In accordance with the provisions of the current regulations on Personal Data Protection at national and European level, Regulation (EU) 2016/679 of April 27, 2016 (RGPD) and national regulations, "SPAIN DECOR (OLSON 96 SL CIF B09311341) "guarantees the adoption of the necessary technical and organizational measures to ensure the confidential treatment of personal data.

Likewise we inform you that in case you contact ARTESANÍA VERSALLES or ANTIGÜEDADES VERSALLES, by phone or by email, or having formalized a purchase, your data could be incorporated into our files in order to maintain contact with you to send communications that may be of interest to you because of the contractual or commercial relationship that exists between the parties, as long as there is a mutual interest for it or the negotiation or contractual relationship between them. The personal data obtained directly from you, will not be shared with any third party, and will be guarded according to the means that the legislation has, to guarantee its confidentiality.

SPAIN DECOR (OLSON 96 SL), will not use your personal data to carry out massive advertising campaigns, but simply may communicate sporadically to offer you items for sale in relation to your interest shown in your previous communications.

However, you can exercise your rights of access, rectification and deletion of your personal data, as well as the rights of limitation and opposition to your treatment, using the following information: Responsible: Juan Fuentes Lazpita, Email:

If you consider that the processing of personal data does not comply with the current Data Protection regulations, you may submit a claim to the Control Authority


                 Calle Juan de Garay 39, BILBAO, BASQUE COUNTRY (SPAIN) tel. +34 944213072 mov. +34 669015115 fax. +34 944105031


Along with each of our Criselefantinas receives the official certificate of control of the ivory (reference and origin) and an accrediting invoice.

The "Cites" Certificate granted by the Ministry of Industry, Tourism and Foreign Trade of the Government of Spain, endorses the origin of the ivory used in our crisislefantinas. This is the only way to ensure, not only the value of ivory, but the legal origin of this valuable raw material.

Only with these documents is it possible to move the sculptures and market them within the European Union. Both documents are indispensable to be able to trade with the sculptures and only with them the work will be within the legality, revaluing all its value.

Both Artesanía Versalles and Antiguedades Versalles, only commercialize ivory possessing this Cites certificate, for their trade within the European Union. Always require the "Cites" certificate.

Prior to the purchase and export of ivory figurines or sculptures of crisis-fortune, to countries outside the European Union, the client must make the necessary consultations in the corresponding Ministry of his country before the possibility or not of said import of elements of ivory, if any.


The high value of the materials used for the realization of our sculptures and, above all, the different craftsmanship processes required, in most cases, make each work to order. Nevertheless, some sculptures are in the warehouse arranged to be sent, especially those of small size. In the gallery of this web the figures of the available availability are indicated at the moment.

For the rest of the cases, the execution of the works can vary between 30 and 90 days from the formalization of the order, although it would try to adjust the maximum term in each concrete case.

For the articles in availability, you will be provided with photographs of the same, since the finishes of patinas can vary, as it happens in the veins that form the bases of marble or onix. Once given the conformity to the particular piece by the client, it must be paid to be sent to the indicated address.

For items that are not available in stock, an order must be formalized, which will determine the conditions that describe the sculpture, reference, measures and materials that compose it, as well as the purchase price, having to pay 30% to formalize the request. Once received the advance, will be given for the beginning of the manufacture in the foundry and workshops, delivering to the client as soon as it is finished.


Given the variation in the market of the materials used: ivory, bronze, silver, precious stones ... or before the possibility of error in the website, the prices of the sculptures could be revised at any time, so they will have to Be ratified previously for any order that you wish to make. Due to the possibility of errors in the data entry on this website, prices, etc. Versailles Antiques and Versailles Crafts reserves the right to rectify in the event that at any time it is detected that the information has been given incorrectly on some item for sale. This right shall lapse at the moment when the customer has formalized the purchase with the payment of the same, signing the price stipulated up to that moment.


This website under the domain is free and open access. Its main object is the diffusion of exclusive articles for interior decoration, such as the products manufactured by Artesanía Versalles as well as the best pieces of Antiguedades Versalles. The owner of this website is Olson 96, S.L. With CIF B-09311341, with address in Bilbao, C / Juan de Garay, 39 and email



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